FAQ - Freqently Asked Questions

What is OrderWand?

It is a free web browser extension for Chrome and Firefox that collects buyer order data automatically.

Is OrderWand free?

Yes. I built OrderWand to help manage for my own personal collection, and I figured that other folks would like it.

Who uses OrderWand?

It’s really for anyone that wants to quickly collect an inventory on whatever they’ve purchased online, but below are a couple examples.

• Investors and sellers
  • Track your expenses such as purchase amounts, shipping, taxes, etc.
• Collectors
  • Track purchases for insurance records. Insurance companies require detailed purchase history for claims.
• Players
  • Keep track of the cards you’ve purchased, so you know if you need to purchase more.

Are you going to support other vendors?

Definitely. I buy products from the five vendors supported OrderWand currently supports, but OrderWand was designed to load order data from any vendor.

Can I pay you to quickly add a feature?

Absolutely! If you have a feature that you’d like prioritized, we would be happy to build it for you. We will put together an official statement of work (SOW) for you and queue it up to get done, fast.

Just send an email to us to start the process.

What other ways can you download purchase history?

• ebay Purchase History Downloader: Chrome extension that downloads eBay history
• eBay Purchase History Report: Firefox extension that generates a compact report of eBay purchase history items

Can I contribute to the project?

Sure. Email is at our support address . We’d really appreciate any of the following:

• Documentation
• Blog ideas
• Feature ideas

Can I support you?

Yes! Give post a review on the Chrome Web Store and/or the Firefox Add-Ons Marketplace.

Does OrderWand collect TCGplayer IDs?

Yes! It’s stored in the “Vendor Product ID” field. You can read more here.

OrderWand hasn’t loaded all of my orders. What happened?

OrderWand loads all orders, from newest to the oldest. If it finds any orders that it has already ordered, then it stops loading. This was done to reduce the load on vendor servers, so OrderWand is a “good citizen” to them.

If you initially loaded your orders and stopped before they were complete, just delete all order data (see “How do I delete all order data?” below. Then you can go back to the order screens and reload all of your data.

Downloading from TCGplayer purchases gives me a “load error”

If you see a “Load all orders load error (500)” while downloading orders from TCGplayer, it is because you probably have too many orders for the site to load. You can download the orders by choosing a smaller number of records to download. Here are the instructions to fix it:

1. Click the OrderWand icon
2. Click the “Options” button
3. Click the “TCGplayer order download limit” drop list and choose to have OrderWand download a smaller number of orders. Either 30, 90 or 120 days worth of data.
4. Click “Clear all downloaded data”
5. Go and attempt to re-download the TCGplayer data.

How do I delete all order data?

1. Click the OrderWand icon
2. Click the “Options” button
3. Click “Clear all downloaded data”

Why do eBay orders have taxes and shipping as $0.00?

This is because the eBay API does not have the taxes or shipping as part of their default API. eBay does provide this information, but it’s on their “order.ebay.com” domain. Unfortunately the rest of the eBay data is on their “www.ebay.com” domain. eBay blocks OrderWand from downloading data from “order.ebay.com” because of Cross-Origin Resource Sharing (CORS). Right now there is no workaround for this issue.

If you have an alternative API or solution we can use then please email us .

How did you build OrderWand?

The list below includes the most prominent technologies that comprise OrderWand.

• TypeScript
  • Everything is strongly typed and compiled. It makes the growing code base much easier to manage.
• Jest
  • OrderWand employes over 300 unit tests.
• Gulp
  • Gulp compiles the assets for all browsers and development environments.